Ex-Workers: Comcast Call Centers Hotbeds of Harassment

From the first interview Rylinda Rhodes had for a dispatch position at a Comcast center in Washington, D.C., something seemed off to her. The manager in so many words made it clear it wasn't the most professional environment, she said, recalling that they had just fired some managers. But Rhodes took it as a challenge, a way to prove herself at the company. Once she started the job, though, she quickly sensed that it was going to be a nightmare. It was shell shock, she recalled. Profanity used on a regular basis.